Frequently Asked Questions
Answer: We send our DMP 3D Printers in 2 days by DHL, UPS, or Fedex. Because of COVID-19, usually take about 5 days to arrive this time. So you can get the printer in about 1 week.
Answer: Yes. But we have a way to save your customs taxes, we will try our best to save your taxes, trust us. If you no need the saving, write in note separately.
Answer: Just say you're busy. Contact us after you hang up.
Answer: There is a capacitor on the motherboard for memorizing data. When the power is off, you need to wait for a period of time after each shutdown until all the lights in the host go out (this means that the capacitor has run out of power) before turning on.
Answer: You must let both filaments go through their sensors or unplug the unused filaments runout sensors
Answer: They are different driver for motor, TMC2208 is silent and make better printing than A4988, but cost more.
Answer: There is a capacitor on the motherboard for memorizing data. When the power is off, you need to wait for a period of time after each shutdown until all the lights in the host go out (this means that the capacitor has run out of power) before turning on.
Answer: Just say you're busy. Contact us after you hang up.
Answer: all goods in tenlog3d.com are not with shipping. All goods in tenlog.shop are with free shipping by air.
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